Your case is still open, and we want to be sure your request has been addressed. Thank you for contacting Adobe Customer Care. Another thought is, why wasn't an attempt made to repair the Adobe Application Manager using the original LR 6 disc? You may want to double check if there are any LR files that remain on the computer from which LR was removed. However, using the secondary uninstall app showed there were additional LR files that needed to be removed. The LR uninstall app deleted a majority of the software. This was confirmed in my instance when using a second software removal app after LR was removed from my Win XP computer. For example, could it be that some LR files are still on the computer and what remains might be preventing installation on a different computer? I know that using LR's uninstall app does not remove every last bit of the software. Not quite certain what you mean by your sentence, "Evidently uninstalling doesn't deactivate the program, et al." Did you actually uninstall LR 6.14 from one of the computers, and if you did, what method was used to do uninstall? The uninstall method might be important. Is there any help or hope of returning to owning what I paid for? My guess is that Shantanu has a new boat payment and is being a good Capitalist. I feel that Adobe sabotaged my software in order to force me into a subscription. So they tried to sent me to a Lightroom Classic forum for whatever help I could find.
Serial number to use Photoshop Lightroom 6 again on this computer.”Īdobe Support was worse than useless saying they didn’t support Lightroom 6 and that they weren’t traing on my problem.
You must deactivate another computer or provide another valid “ The serial number xxxx xxxx xxxx xxxx xxxx is already in use by the maximum allowed computers. In an effort to restore the software to its previous functionality I uninstalled and reinstalled it from the original disk. Then it told me that Lightroom couldn’t be opened because I wasn’t connected to the Creative Cloud. I’ve been using Lightroom for well over 10 years and owned Lightroom 6.14Ībout two months ago when opening the app I got a message saying that “Adobe Applications Manager was damaged or Missing.” And I needed to download it with a provided link.
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